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Glossary

A

Alipay

Criticality: 3

A widely used mobile payment and digital wallet platform in China, enabling users to make payments, transfer money, and access various financial services.

Example:

I used Alipay to pay for my street food, my taxi ride, and even my groceries, all with a quick scan of a QR code.

Audio Guides

Criticality: 2

Handheld devices or apps that provide additional information and context about museum exhibits, enhancing the visitor's understanding.

Example:

When visiting the Forbidden City, I used an Audio Guide to learn fascinating stories behind each palace and artifact.

Augmented Reality (AR)

Criticality: 3

Technology that overlays digital information or virtual objects onto the real world, enhancing a user's perception of their physical surroundings.

Example:

Using an Augmented Reality app on my phone, I could see ancient artifacts come to life with animated explanations right on top of the real display.

D

Delivery Services

Criticality: 3

Platforms that facilitate the delivery of goods, such as online shopping purchases, food, groceries, and parcels, directly to a user's location.

Example:

Thanks to efficient Delivery Services, I can get my favorite restaurant meal or a new book delivered right to my apartment door.

Didi Chuxing

Criticality: 2

A major ride-sharing and transportation service platform in China, offering various options from taxis to private cars.

Example:

When I needed to get across Beijing quickly, I booked a car through Didi Chuxing.

Digital Ticketing

Criticality: 2

A system that allows visitors to purchase museum tickets and pay for services electronically, reducing wait times and improving convenience.

Example:

Thanks to Digital Ticketing, I skipped the long line at the Shanghai Museum and went straight to the entrance.

J

JD.com

Criticality: 2

A major Chinese e-commerce company known for its direct sales model, fast delivery, and wide range of authentic products, especially electronics.

Example:

When I needed a new laptop quickly, I ordered it from JD.com because of their reliable and speedy delivery.

M

Meituan (Ride-Sharing)

Criticality: 2

A comprehensive service platform in China that includes ride-sharing options, alongside food delivery and other local services.

Example:

I used the Meituan app not only to order dinner but also to hail a taxi afterwards.

O

Online Banking

Criticality: 3

The use of mobile applications and digital platforms to manage financial transactions, check balances, and make payments without visiting a physical bank.

Example:

With Online Banking, I can easily transfer money to my friends or pay my utility bills from my phone, even late at night.

Online Resources

Criticality: 2

Digital materials like virtual tours and educational videos that allow users to explore museums and learn about exhibits remotely.

Example:

Before my trip, I used the museum's Online Resources to take a virtual tour and decide which exhibits I wanted to see in person.

Online Shopping

Criticality: 3

The process of purchasing goods and services over the internet through e-commerce platforms, offering convenience and a wide selection of products.

Example:

I do most of my gift shopping through Online Shopping because it's so easy to compare prices and find unique items.

P

Pinduoduo

Criticality: 2

A Chinese e-commerce platform known for its group buying model, offering discounted prices, and popular among younger consumers.

Example:

My friends and I teamed up on Pinduoduo to get a huge discount on a bulk order of snacks.

R

Ride-Sharing

Criticality: 3

Services that allow users to book and pay for private transportation through a mobile app, connecting passengers with drivers.

Example:

Instead of waiting for a bus, I used a Ride-Sharing app to quickly get to the train station.

S

Social Media (Museums)

Criticality: 2

Platforms used by museums to promote exhibits, share updates, and interact with visitors, fostering engagement and outreach.

Example:

The National Museum of China uses Social Media to announce new exhibitions and host Q&A sessions with curators.

T

Taobao

Criticality: 2

A large Chinese online shopping platform known for its vast selection of products, ranging from clothing to electronics.

Example:

I found a really unique phone case and some trendy clothes on Taobao for a great price.

Tmall

Criticality: 2

An online retail platform in China that focuses on high-end and brand-name products, often used by international brands to sell directly to Chinese consumers.

Example:

I bought my favorite international brand of sneakers directly from their official store on Tmall.

V

Virtual Reality (VR)

Criticality: 3

Technology that creates a simulated, immersive environment, allowing users to experience virtual tours or historical reconstructions as if they were there.

Example:

At the Great Wall Museum, I put on a headset and experienced a Virtual Reality tour of remote sections of the Wall, feeling like I was actually climbing it.

W

WeChat Pay

Criticality: 3

A popular mobile payment service integrated within the WeChat messaging app, allowing users to make payments, send money, and access a wide range of services.

Example:

My friend sent me money instantly through WeChat Pay when I forgot my wallet at home.