zuai-logo

Glossary

A

Attitudes

Criticality: 3

Our beliefs and feelings that predispose us to respond in a particular way to objects, people, or events.

Example:

If you have a positive attitude towards environmental conservation, you're more likely to participate in community clean-up events.

B

Belief Perseverance

Criticality: 3

The tendency to cling to one's initial beliefs even after receiving new information that contradicts or discredits the basis of those beliefs.

Example:

Despite seeing evidence that a conspiracy theory is false, some individuals might still hold onto their original belief due to belief perseverance.

C

Central Route Persuasion

Criticality: 3

A persuasion method that uses logic, evidence, and arguments to trigger favorable thoughts, effective when people are engaged and motivated to think deeply.

Example:

A car advertisement detailing the vehicle's fuel efficiency, safety ratings, and engine performance is using central route persuasion.

Cognitive Dissonance

Criticality: 3

The mental discomfort or psychological tension experienced when a person holds two or more conflicting beliefs, ideas, or values, or when their actions contradict their beliefs.

Example:

A person who believes in environmental protection but frequently drives a gas-guzzling car might experience cognitive dissonance.

Confirmation Bias

Criticality: 3

The tendency to seek out, interpret, and remember information in a way that confirms one's pre-existing beliefs or hypotheses.

Example:

A student who believes a certain study method is best might only pay attention to articles that praise that method, ignoring those that suggest alternatives, demonstrating confirmation bias.

D

Door-in-the-Face Phenomenon

Criticality: 2

A compliance strategy where a large, unreasonable request is made first, which is expected to be rejected, followed by a smaller, more reasonable request that is then more likely to be accepted.

Example:

Asking your teacher for an extension of two weeks on a paper (knowing they'll say no) before asking for a two-day extension is an example of the door-in-the-face phenomenon.

E

Elaboration Likelihood Model

Criticality: 3

A dual-process theory explaining how attitudes are formed and changed, proposing two main routes to persuasion: central and peripheral.

Example:

Understanding the Elaboration Likelihood Model helps political campaigns decide whether to focus on detailed policy debates or catchy slogans.

Ethnocentrism

Criticality: 2

Judging other cultures by the standards and values of one's own culture, often believing one's own culture is superior.

Example:

Someone traveling abroad who criticizes local customs for not being like those in their home country is exhibiting ethnocentrism.

F

Foot-in-the-Door Phenomenon

Criticality: 2

A compliance strategy where agreeing to a small request makes someone more likely to agree to a larger request later.

Example:

After agreeing to sign a petition for a local park, you might be more inclined to volunteer for a park clean-up event when asked later, demonstrating the foot-in-the-door phenomenon.

I

Implicit Attitudes

Criticality: 3

Unconscious evaluations or biases about others that may not align with our stated beliefs but can still influence our behavior without our awareness.

Example:

Even if someone consciously believes in equality, they might unknowingly exhibit an implicit attitude by standing further away from a person from a different cultural background.

In-Group Bias

Criticality: 2

The tendency to favor one's own group over other groups, often leading to preferential treatment or positive evaluations of in-group members.

Example:

During a group project, students might rate their own team members' contributions higher than those from other teams, illustrating in-group bias.

J

Just-World Phenomenon

Criticality: 2

The belief that people get what they deserve, meaning good things happen to good people and bad things happen to bad people.

Example:

After a student fails a test, a classmate might think, 'Well, they probably didn't study enough,' demonstrating the just-world phenomenon.

O

Out-Group Homogeneity Bias

Criticality: 2

The tendency to perceive members of an out-group as more similar to each other than they actually are, while viewing members of one's own in-group as diverse.

Example:

A fan of one sports team might think all fans of the rival team are exactly alike, showcasing out-group homogeneity bias.

P

Peripheral Route Persuasion

Criticality: 3

A persuasion method that relies on incidental cues, such as celebrity endorsements or attractive visuals, to create positive feelings, working best when people are not deeply invested or are distracted.

Example:

A commercial for a new snack food featuring a popular athlete enjoying it, without discussing nutritional facts, is an example of peripheral route persuasion.

S

Stereotypes

Criticality: 3

Oversimplified and generalized beliefs about a group of people, often serving as mental shortcuts to process information quickly.

Example:

Assuming all teenagers are glued to their phones is a common stereotype that ignores individual differences.